General Terms and Definitions
These terms and conditions ("Terms") serve as a legal agreement between the x3bet platform and all its users ("Member" or "you"). x3bet is an online betting and casino platform that provides services to users in Bangladesh.
1.1 Key Definitions
- "Platform" — The x3bet website and all its associated services.
- "Member" — Any person who has created an account on x3bet.
- "Bet" — Any wager or game participation placed by a Member on the Platform.
- "Bonus" — Any promotional benefit or additional funds provided by x3bet.
- "Wallet" — The funds held in a Member's account.
- "BDT / ৳ / Taka" — Bangladeshi Taka, the only accepted currency on the Platform.
These Terms operate according to Bangladesh Standard Time (BST, UTC+6). In the event of any dispute, the Platform's server records will be treated as the definitive source of information.
Account Registration and Eligibility
To create an account and use the services on x3bet, a Member must meet the following eligibility requirements:
- Must be at least 21 years of age.
- Must have a valid and active mobile number and email address.
- All information provided at the time of registration must be true and accurate.
- Each individual may create only one account.
- Creating multiple accounts is strictly prohibited and may result in an immediate ban and forfeiture of funds.
2.1 Registration Process
At the time of registration, the Member must correctly provide their full name, date of birth, mobile number, and preferred payment method. If false information is provided, x3bet reserves the right to suspend or cancel the account and forfeit any deposited funds.
2.2 Account Security
The Member is obligated to keep their account password and login details completely confidential. Any unauthorized access to the account must be reported to the support team immediately. If account details are shared with anyone else, the Member bears full responsibility for any resulting loss.
Age Verification and Identity Confirmation
x3bet provides services only to those aged 21 and above. We are committed to preventing underage gambling.
- x3bet reserves the right to verify a Member's age and identity at any time.
- A copy of the National ID (NID), birth registration certificate, or passport may be requested for verification.
- Withdrawals may be temporarily suspended until verification is complete.
- If a false identity is provided, the account will be closed immediately and all deposited funds will be forfeited.
Minor Protection: If a guardian suspects that a minor is using x3bet, they may contact us. We will take action as quickly as possible.
Deposit and Withdrawal Policy
4.1 Deposit Rules
The following methods can be used to deposit funds on x3bet: bKash, Nagad, Rocket, Upay, and bank transfer.
- Minimum deposit amount: ৳100 (for each method).
- When making a deposit, the Member must use a payment account registered in their own name.
- Deposits from third-party accounts are prohibited.
- Deposited funds are generally added to the wallet instantly.
4.2 Withdrawal Rules
To make a withdrawal, the Member must have sufficient verified funds in their account and must comply with the following conditions:
- Minimum withdrawal amount: ৳800.
- The withdrawal process is generally completed within 1 hour.
- Withdrawal requests can only be made to an account registered in the Member's own name.
- Withdrawals to unverified accounts may be temporarily suspended.
- To withdraw funds earned from bonuses, the specified wagering requirements must be met.
Fast Payments: x3bet generally processes withdrawal requests within 1 hour. If verification is required, it may take slightly longer.
Bonus and Promotion Terms
x3bet offers various bonuses and promotional offers to Members. These bonuses are subject to the following conditions:
5.1 Welcome Bonus
- New Members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000.
- The wagering requirement for this bonus is 10 times (10x) — meaning the Member must wager a total of 10 times the bonus amount before it can be withdrawn.
- The welcome bonus can be received only once per Member.
- Bonus funds can be used to participate in all games.
5.2 General Bonus Terms
- Funds cannot be withdrawn while a bonus is active.
- Bonus funds cannot be transferred to another Member.
- x3bet reserves the right to cancel bonuses in cases of suspected bonus abuse.
- Each promotion has a specific validity period; once expired, the bonus is automatically cancelled.
- Multiple bonuses may not be active at the same time.
5.3 VIP Program
Regular Members may be eligible for x3bet's VIP Program benefits. The weekly cashback rates by VIP level are as follows:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.3% weekly cashback.
- Gold: Up to 0.5% weekly cashback.
- Platinum: Up to 0.6% weekly cashback.
- Diamond: Up to 0.8% weekly cashback.
Advancement to a VIP level depends on the Member's activity and overall participation.
Betting and Game Rules
The x3bet platform offers various types of games including cricket, football, e-sports, slots, fishing games, and live casino.
- Once a bet is confirmed, it cannot be changed or cancelled.
- If a round is cancelled due to a server issue or technical error, the bet placed for that round will be refunded.
- The specific rules of each game provider apply when determining game results.
- If a suspicious betting pattern is detected, x3bet reserves the right to conduct an investigation, during which withdrawals may be suspended.
- For cricket, bets can be placed on BPL, IPL, T20 World Cup, and other international matches.
Prohibited Activities
The activities described below are strictly prohibited on the x3bet platform. Involvement in any of them will result in permanent account closure and possible forfeiture of deposited funds:
- Operating multiple accounts.
- Abusing bonuses or placing artificial bets with the intent of exploiting promotional benefits.
- Using any software or bot to place automated bets.
- Engaging in money laundering or suspicious financial activities.
- Using a third-party payment account.
- Exploiting any technical vulnerability on the Platform.
- Attempting to control game outcomes by colluding with other Members.
- Using a false identity or personal information.
Account Suspension and Closure Policy
x3bet reserves the right to suspend or permanently close an account without prior notice in the following circumstances:
- If any clause of these Terms is violated.
- If false information is detected on the account.
- If suspicious or fraudulent activity is detected.
- If money laundering or suspicious financial transactions occur.
- If the Member themselves requests account closure.
8.1 Self-Closure of Account
If a Member wishes to voluntarily close their account, they may contact the support team. Any funds remaining in the account must be withdrawn before closure.
Privacy and Data Protection
x3bet gives the highest priority to protecting Members' personal information. Our platform uses SSL encryption technology to keep all transactions and data secure.
- A Member's personal information will never be sold or transferred to third parties.
- The detailed policy on data use can be found on our Privacy Policy page.
- Limited third-party services are used for technical development and service delivery, with data protection ensured.
Responsible Gaming
x3bet believes that betting should be a form of entertainment, not a solution to financial problems. We encourage our Members to gamble responsibly.
- Members can set their own betting limits.
- Anyone experiencing problems with excessive gambling can use the self-exclusion facility.
- If you need assistance, please contact our 24/7 live chat.
Visit our Responsible Gaming page to learn more.
Limitation of Liability
x3bet accepts no liability in the following cases:
- Loss caused by technical errors, server downtime, or internet connection disruptions.
- Loss caused by a member's own negligence or mistakes.
- Loss caused by unauthorized access to an account by a third party.
- Service disruption due to circumstances beyond our control (force majeure).
- Financial loss resulting from losing a game.
x3bet always strives to provide a safe and reliable service, but it is not possible to guarantee that any technical service will remain 100% uninterrupted.
Right to Modify Terms and Conditions
x3bet reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:
- Members will be notified via email or through the platform.
- Updated terms and conditions will take effect from the date of publication.
- Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
- If a member does not agree with the new terms, they will have the option to close their account immediately.
Contact and Support
If you have any questions or complaints regarding these terms and conditions, please contact our support team:
- Live Chat: Support is available in Bengali 24/7.
- Email: [email protected]
Our support team will make every effort to resolve your issue as quickly as possible.
These terms and conditions are governed according to Bangladesh Standard Time (BST, UTC+6). In resolving any dispute, the decision of x3bet shall be considered final. We are committed to ensuring a safe and fair play environment.