Frequently Asked Questions
All your questions about x3bet answered
From opening an account to bKash deposits, bonuses, cricket betting and safe play — find everything clearly in one place.
This FAQ page of x3bet provides detailed answers to the most common questions from players in Bangladesh. Whether you want to open an account, deposit via bKash or Nagad, claim a bonus or play responsibly — you will find all the information here. If you cannot find the answer to your question, our 24/7 live chat support is always ready to help.
Account and Registration
To open an account at x3bet you need to provide your full name, mobile number, date of birth and a strong password. The registration process is quick and easy — your account is activated within a few minutes. Providing accurate information is important because identity verification may be required at the time of withdrawal.
x3bet is for people aged 21 and above only. You must meet this age requirement when opening an account. We believe in responsible gaming and reserve the right to immediately close accounts belonging to underage users.
No, each person may open only one x3bet account. Opening multiple accounts using the same mobile number or payment method is prohibited. If this rule is violated, all accounts and accumulated balances may be cancelled.
Use the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number. Once you enter the code correctly, you can set a new password. If you still have trouble, contact our 24/7 live chat support.
Yes. The x3bet website is fully mobile-friendly. You can easily log in from any Android or iOS smartphone browser and enjoy betting and casino games. There is no need to download a separate app.
Deposits and Withdrawals
Deposits from bKash to x3bet are usually instant. The amount is added to your balance within moments of the payment being confirmed. Occasionally there may be a slight delay during busy banking periods — in that case, letting us know via live chat will get it resolved quickly.
The minimum deposit amount at x3bet is ৳100 — this applies to all payment methods including bKash, Nagad, Rocket, Upay and bank transfer. You can get started easily with a small amount, which is especially convenient for new players.
Go to the deposit page on x3bet and select the Nagad option. Send the amount from your Nagad app to the number shown and include the reference number. Once the payment is confirmed, your balance will be updated automatically. Contact live chat if you have any issues.
Withdrawals at x3bet are generally completed within 1 hour. Near-instant withdrawals are available via bKash, Nagad, Rocket and Upay. Bank transfers may take a little longer. Identity verification may be required for your first withdrawal.
The minimum withdrawal amount at x3bet is ৳800. x3bet itself does not charge any additional fees on deposits or withdrawals. However, payment service providers such as bKash or your bank may apply their own transaction charges according to their own policies.
Bank transfers can take somewhat longer due to the bank's own processing time. If you transfer from an approved bank such as Dutch-Bangla, City, BRAC, Islami or Sonali Bank, you can speed up the process by contacting support with your confirmation slip.
Games and How to Play
During the BPL season, x3bet offers a variety of markets including match winner, toss and top run scorer. Go to the cricket section, select an ongoing or upcoming BPL match, check the odds and place your bet on your preferred market. You can also bet during the match through the live betting option.
x3bet has a large collection of slots from top providers including PG Soft, Pragmatic Play and JILI. Popular games such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems and Super Ace are available. You can easily find your preferred game by browsing the slots section.
RTP or Return to Player is a theoretical percentage that shows how much of each bet a game returns to players over the long term. For example, an RTP of 96% means that on average ৳96 out of every ৳100 wagered may be returned — however this is not a guarantee, it is a statistical average only.
x3bet Casino features live dealer games operated by Evolution Gaming and Ezugi — live roulette, live blackjack, live baccarat, Sic Bo and much more. You get the experience of playing directly with a real dealer. Live games can also be enjoyed seamlessly from mobile.
x3bet uses software from certified game providers whose games use Random Number Generator (RNG) technology. This technology ensures that every outcome is completely random and unbiased. Fair play and transparency are core principles of our platform.
Bonuses and Promotions
x3bet gives new members a 200% welcome bonus on their first deposit, up to a maximum of ৳8,000. This means if you deposit ৳1,000 you will receive an additional ৳2,000 as a bonus. Simply activate the bonus option when making your first deposit after opening your account to receive this benefit.
The wagering requirement for the x3bet welcome bonus is 10 times (10x). This means winnings become withdrawable after you have bet 10 times the bonus amount. For example, if you receive a ৳2,000 bonus, you will need to place a total of ৳20,000 in bets before withdrawing.
You are automatically enrolled in the VIP program when you open an account at x3bet. As you play regularly, you can advance through five tiers — Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback increases at each tier.
At Diamond, the highest tier of x3bet VIP, you can receive up to 0.8% cashback every week. The weekly cashback rates are 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold and 0.6% at Platinum. The more active you are, the faster you can move up to higher tiers.
The usability of a bonus depends on the terms of the specific promotion. Generally, bonus balance can be used across slots, live casino and sports betting. However, certain games may be excluded from specific offers — read the terms and conditions carefully before claiming a bonus.
Security and Responsible Gaming
x3bet uses SSL encryption technology to keep all your information secure. Personal data and payment information are not shared with any third party. To learn more about our privacy practices, please read the privacy policy page.
Yes. As part of responsible gaming, x3bet allows players to set daily, weekly or monthly deposit limits. If you want to change these limits, contact the support team. Staying in control of your finances is the key to healthy betting habits.
Yes. If you feel that betting is becoming harmful to you, you can request self-exclusion through x3bet's live chat or email. You have the option to suspend your account for a set period or permanently. Visit our responsible gaming page for more details.
Some common signs of betting addiction include: continuously placing larger bets to recover losses, spending beyond your means, neglecting family or professional responsibilities, and being unable to stop betting. If you notice these signs, contact our support team or seek professional help.
The x3bet support team is available 24 hours a day, 7 days a week in Bengali via live chat. Click the live chat icon on the website for an instant connection. If you prefer to contact us by email, write to [email protected].
Still have questions? Contact support
Our Bengali-language support team is available 24/7 — we are here for you with any question or issue.