x3bet Privacy Policy — Your Information Is Safe With Us

What Information We Collect

The following types of information are collected for registration and service delivery on the x3bet platform.

1.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (as part of the verification process)
• Residential address
• Financial transaction details (bKash, Nagad, Rocket, Upay, or bank account information)
• Account password (stored in encrypted form)

1.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and language preference
• Site access times and page visit information (log data)
• Cookie and session tracking information
• Referral source (where you came from before reaching our site)

1.3 Information Received From Third Parties

Certain information may be collected through approved third parties for identity verification or fraud prevention. These third parties are required to comply with our privacy standards.

Purpose of Using Information

x3bet uses collected information only for the following legitimate purposes.

• Account Management: To carry out registration, login, and account verification processes.
• Financial Transactions: To process deposits and withdrawals, prevent fraud, and conduct financial audits.
• Service Improvement: To enhance user experience and plan new features.
• Security and Compliance: To prevent unauthorized access, ensure cybersecurity, and meet legal obligations.
• Customer Support: To help resolve issues via 24/7 live chat and email.
• Promotional Communications: To inform you about bonus offers and updates, subject to your consent.
• Responsible Gaming: To identify excessive gaming patterns and provide protective support to members.

Information Storage and Security

3.1 Retention Period

Your personal information will be retained for as long as your account is active or as needed to provide services. Even after account closure, certain information may be kept for a limited period to meet legal obligations.

3.2 Technical Security Measures

x3bet uses industry-standard technology to protect your information. Our security framework includes:

• SSL Encryption — all data transmissions are encrypted
• Password hashing — no password is stored in plain text
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-Factor Authentication option

3.3 Response to Data Breaches

If a data breach is detected, x3bet will promptly notify the affected members and take immediate steps to limit the damage.

Information Sharing and Disclosure

x3bet never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information is shared with selected third-party partners for payment processing (including bKash, Nagad, Rocket, and Upay), identity verification, and technical infrastructure management. These partners are bound by strict confidentiality agreements and may use the information only for the specified purposes.

4.2 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable laws. In such cases, we will provide only the minimum information required.

4.3 Fraud Prevention

Necessary information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activities.

4.4 Business Restructuring

In the event of a company merger, acquisition, or asset sale, user information may be transferred. Affected members will be notified in advance in such situations.

Cookie Policy

The x3bet website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve website functionality.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember language preferences and settings.
• Analytics Cookies: To monitor site usage and improve services.
• Targeting Cookies: To show relevant offers based on your preferences (subject to your consent).

5.2 Cookie Controls

You can control or delete cookies from your browser settings. Please note that disabling essential cookies may affect some key functionality of the site.

Your Rights and Options

x3bet believes you should have full control over your own information. You may exercise the following rights at any time:

• Right to Access: You may request to see what information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete information.
• Right to Deletion: In certain circumstances, you may request that your information be deleted (subject to legal obligations).
• Right to Restrict Processing: You may limit the use of your information for specific purposes.
• Right to Object: You may object to marketing communications or certain types of data processing.
• Right to Data Portability: You may request your information in a structured format.
• Right to Withdraw Consent: You may withdraw consent given for promotional communications at any time.

To exercise these rights, email us at [email protected] or contact our 24/7 live chat. We will aim to respond to your request within 30 business days.

Protection of Minors

The minimum age to participate on the x3bet platform is 21. We do not knowingly collect or process information from anyone under the age of 21.

We follow an age verification process at the time of registration. If we find evidence that a minor has opened an account using false information, that account will be closed immediately and all associated information will be deleted.

If a parent or guardian believes their child has registered without authorization, please contact us immediately.

International Data Transfers

x3bet primarily serves users in Bangladesh. However, our technical infrastructure may be hosted on international servers. In such cases, your information may be transferred to other countries.

We ensure that appropriate safeguards are followed for any international data transfer and that the receiving party maintains standards equivalent to this privacy policy.

Policy Changes and Updates

x3bet reserves the right to update this privacy policy from time to time. For significant changes to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address
• The update date will be clearly noted on this page
• A notice may be displayed on the site for important changes

Continued use of the site after any changes will be considered as your acceptance of the updated policy. For this reason, we recommend that you visit this page regularly.

Responsible Gaming and Data Protection

As part of its responsible gaming policy, x3bet may monitor your gaming patterns. Information collected for this purpose is used solely for your protection.

If our system detects unusual or concerning gaming behavior, we may contact you and offer support. In such cases, your privacy will be fully respected and no information will be shared with any third party.

To learn more about responsible gaming, visit our Responsible Gaming page.